Rise in GP out-of-hours complaints

Healthcare Market News (News) October 2003Complaints about GPs’ out-of-hours care have risen five-fold over the past seven years, it has emerged.According to a Medical Defence Union (MDU) survey of GP complaints published last month, in 1997 the defence body was notified of 21 complaints about out-of-hours care. That figure rose to 120 in 2002, while…