Adult social care providers assessed under the Care Quality Commission (CQC)’s single assessment framework (SAF) found the experience disorientating and upsetting, with some staff feeling ‘devastated’ and ‘distressed’ by the process. A Care Provider Alliance (CPA) review into the SAF, which was commissioned by CQC in autumn, found registered managers left their jobs and organisations…
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 found the experience disorientating and upsetting, with some staff feeling ‘devastated’ and ‘distressed’ by the process.){kind=link}