NHS Direct National Health Service Trust’s report and accounts for 2012/13, the last full year of the 0845 4647 service prior to its replacement by the locally-commissioned NHS 111 service, reported revenue from patient care activities down to £138.6m (2011-12: £142.5m) and other operating revenue £632,000 (2011/12 £1.3m). Gross employee benefits of £131.0m (2011/12: £91.4m)…