Increase in social services complaints to local government ombudsman

Community Care Market News (News) July 2003New figures from the local government ombudsman have shown an increase in complaints received about social services. Numbers reached 1,201 during 2002/03 against a figure of 1,183 in the previous year. The ombudsman’s Annual Report 2002/03 recorded a total of 593 complaints about adults services (2001/02: 577), while criticisms…