IHAS slams Which’s ‘mish-mash’ commentary on private sector complaints

Independent Healthcare Advisory Service (IHAS) has slammed a Which? report claiming that private patients have an inferior complaints service to the NHS. The IHAS, which operates the independent sector’s complaints and adjudication service, accused the consumer watchdog of veering ‘off the mark so far as to seriously mislead the public’.The article, published in the November…