ICO guidance on data protection in care homes: Phillippa Doyle, associate at Hempsons, looks at the legal ramifications

Residents and employees have a right to privacy, which includes keeping their personal information confidential, only accessed by authorised people and only shared when necessary by secure means.Following its discovery of data protection failings in 11 residential care homes, the Information Commissioner’s Office (“ICO”) has issued advice to care home owners and managers on how…