CQC ratings ‘irrelevant’ to families, Autumna analysis shows

Debbie Harris

Analysis of searches carried out by people using Autumna shows catering, activities, environmental commitments and pet policies are scrutinised more often than Care Quality Commission (CQC) ratings. Last year, the most popular care home information searched for on its platform was fees (18.2%). The next most significant information looked for were rooms (10.2%), followed by…

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