A tale of two healthcare providers: The patient/customer experience, part 3 of 3 – consumers, patients, or clients?

Elizabeth Ziemba, President of , Medical Tourism Training, Inc. draws the distinction between consumers, patients, and clients in the medical tourism sector. “It was the best of times, it was the worst of times…” And for today’s medical travelers and service providers, it may be the most confusing of times. The blurring of lines between…